What We do
We help forward-thinking companies grow their market share and revenue without cost increases through innovative Lean/Agile thinking and tools applied across the enterprise. Learn more about what we do.
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reduction in A/R balances
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improvement in project delivery
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increase in client advocacy/net promoter score
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increased processing capacity
Portfolio
Global provider of event and event management services delivering multiple customized projects annually for a set of enterprise accounts
National financial services provider engaged in an enterprise transformation, moving from a top-down procedural culture to a self-starting, problem solving culture
National insurance company starting enterprise digital transformation
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Glass Half Full: Driving Business in the New Virtual Environment
Even those organizations with a zero-tolerance stance on remote work have had to make adjustments to their policies and roll with the realities in light of COVID-19. With extended shelter-in-place mandates, long-term school closures resulting in parents juggling work...
Design-based Public Sector Experiments
More experiments in the public sector are good things! But keep them controlled and governed (no pun intended) by the scientific method. We are currently engaged in mass experimentation with approaches to pandemic response here in the US. The issue is that these...
Myths of Design Thinking
Good article! Some additional or contrary thoughts by myth: 1. Agree and I posit that design thinking is applicable more generally to any problem where a solution is not yet known. So many times I have seen massive investment in design efforts for a product with no...